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FAQ

  • Q Is there any pre-after sale service?

    A Yes, we support our business partners with pre-sales and after-sales services. Jwell has more than 300 technical test engineers located all over the world. We have delivered our machines to more than 170 countries. We also have branches in many countries abroad. The customer is satisfied with the machine and our service.
  • Q Are you a factory or trading company?

    A We have our own factory. And we own 5 manufacturing bases and sales center in Shanghai , Suzhou ,Changzhou, Zhou Shan, Dongguan China.
  • Q Can I have a customized design?

    A We design and construct each project according to customer's needs.
  • Q How long is the delivery time?

    A Usually it takes about 1-4 months upon receipt of order advance payment.
  • Q What's the payment term?

    A T/T;LC
  • Q How to ensure equipment quality?

    A
    We have nine large metal processing plants, three heat treatment nitriding plants and more than 1000 international advanced processing equipment, CNC lathes and CNC milling machines from Korea, Japan and so on.
    Quality management system of IOS9001:2008 and CE certification. Our production lines have 12 months quality warranty time and service is available lifelong. We will testing the machines before delivery. 
  • Q How can I order and make payments?

    A We provide customized extrusion lines and technical solutions for you, due to the different products need, we need you to provide some informations like thickness, width, applications, output,etc. Then we can according to your requirements to make offers. Once clear the requirements and get your  agreements, we will make PI for you. You can pay via TT bank transfer, LC as you like.
  • Q What can we do? Why choose us?

    A Jwell company has more than 26 years in extrusion line, the first screw of China was made by Jwell. We are machine manufacturer and you can get a lower price with good qualities and pre-after sale services.
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NO.18, Dong'an Road, Chengxiang Industrial Zone, Taicang, Suzhou city, China
WhatsApp: +86-13601907989
Tel: +86-0512-53377158
Phone: +86-13601907989
Email: saldf@jwell.cn
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