We support product customization. We will conduct thorough research and communicate specific needs with customers, and provide feedback to our technical personnel. They will provide solutions and design according to the different requirements of different customers. We will evaluate the actual effectiveness of the equipment in producing this type of silk and explain it in detail to the customer. The final decision will be made by the customer.

We will arrange professional engineers to install at the customer's site to ensure that the machine can operate normally before leaving. If customers encounter problems during subsequent use, we will actively solve them. First, we will communicate via phone and provide remote guidance. If the problem cannot be solved, we will send engineers to the customer's site to help them solve it.

Usually, when there are not many orders placed earlier, the delivery time is around 45-60 days. If there are more orders placed, they can be adjusted according to the actual situation. Every device we send out will undergo a trial run at the factory to ensure that every machine we send out can operate normally.

The equipment quality is good and guaranteed. Usually, the service life of our equipment is over ten years, and many customers have purchased our equipment and used it normally for more than ten years. We have spare parts inventory, and we can provide any parts that need to be replaced in the equipment, so that customers will not be unable to find replaceable parts.

Sure, we specialize in non-standard customization. Please provide your drawings or samples, and our engineering team will design a solution for you.

The production cycle of different products varies, and the specific time depends on the product type and order quantity.

Sure, please provide the equipment parameters or product drawings, and we will recommend the most suitable model.

Yes, we support our business partners with pre-sales and after-sales services. Jwell has more than 300 technical test engineers located all over the world. We have delivered our machines to more than 170 countries. We also have branches in many countries abroad. The customer is satisfied with the machine and our service.