Design technical solutions based on customer needs, participate in product demonstrations and technical exchanges, assist sales in completing quotations and confirming delivery methods, Prepare pre-sales reports, analyze customer needs, and propose improvement suggestions.
After sales technical service
Responsible for equipment installation, debugging, maintenance, and troubleshooting to ensure customer satisfaction.
Regularly organize customer feedback issues, respond quickly, and provide solutions.
Customer relationship maintenance
Maintain efficient communication with customers, maintain customer relationships, and enhance their technical user experience. Implement customer training plan to enhance customer operational skills.
Service Team
Production Personnel
Production Personnel
Production Personnel
Production Personnel
Production Personnel
Production Personnel
Production Personnel
Provide customers with one-stop customized services.